I've finished masters studies in informatics Slovak University of Technology. I worked for several years at data warehouse in a mobile telecommunication company Orange Slovakia (France Telecom Group), where I was working as analytical CRM specialist on projects ranging from customer datamart, through customer segmentation, customer value computation to churn analysis.

Now I am running my own consultancy.

More information:

• Work History
• Education (achievements, conferences, publications, projects)

I'm originally from Bratislava, Slovakia, traveling around.

More formal profile: LinkedIn.

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Work History

Analytical CRM specialist, Orange Slovakia a.s. 10/2006 – 10/2008

• decision making for applied analytical and computational methods
• definition and development of innovative approaches for data analysis
• analytical CRM:
  • customer behaviour analysis
  • churn and customer profitability;
• local coordinator of Orange Group Analytical-CRM projects
  • needs based segmentation
  • central customer data mart
• knowledge management – initiated and leading knowledge management
• initiated and lead change from product to customer centric marketing

Achievements:

• created new process for churn computation
• developed new method of customer behavioural patterns visualisation
• initiated and designed new campaign management process
• introduced company-wide knowledge management

College Teacher, City University Bratislava, 9/2008 – 12/2008

Teaching Knowledge Management.

Data warehouse analyst – Orange Slovakia a.s. 4/2004 – 10/2006

• design data marts, develop and maintain EULs
• analyse business processes
• optimise SQL, prepare reports (pure SQL, Oracle Discoverer)
• main analyst for Orange Group BI/DWH projects at the local side
• Initiated Orange Group BI knowledge community

Achievements:

• introduced knowledge management at IT department
• employee of the month 3/2005
• designed and introduced new company-wide reporting process

Education

Masters Degree from Faculty of Informatics and Information Technology (fomer part of Faculty of Electrical Engineering) at Slovak University of Technology.

Attended "SIME Eurolab Course: Simulation in Evolutionary Economics" at the Bureau d’Economie Théorique et Appliquée – Universite Lois Pasteur, Strasbourg, France

Master thesis: Modelling and simulation of trust evolution in a complex system – developed with my own multi-agent based simulator AgentFarms.

Achievements

• McKinsey&Company scholarship, May 2004, awarded for the essay: Going Beyond the “Beautiful Mind” about manager's dilemma between using game theory and intuition
• Slovak Literary Fund Award – for the article: Simulation with minimal assumptions, 2003
• Dean's prize and Dean's diploma, STU, 2002 Agent Farms - system for modelling and simulation of complex, multi-agent systems
• Dean's diploma, STU, 2001, for the project Ogma - Microkernel for Object Oriented Operating System,

Conferences

• Knowledge 2004 (Znalosti 2004) – Active participant, article and presentation “The Trust – Evolutionary Simulation and Modelling”, February 2004
• ESUG 2003 – Smalltalk Conference – Active participant, presentation “StepTalk”, invited, scholarship awarded, August 2003
• Cognition, artificial Life and Computer Intelligence Conference, Stará Lesná, Vysoké Tatry. Active participant, presentation “Learning of a System Using Simulation with Minimal Assumptions”, scholarship awarded, May 2003

Publications

• The Trust – Evolutionary Simulation and Modelling, Znalosti 2004, ISBN 80-248-0456-5
• Source Finder and the Entrance to Hidden Economy, Journal of Economics, Slovak Academy Press, Volume 51, Issue 5-2003, 612-625, ISBN 0013-3035
• Learning of a System by Using Simulation with Minimal Assumptions, CALCI 2003, ISBN 80-89066-64-X

Projects during Academic Years

• AgentFarms - framework for creating multi-agent based simulations. It was composed of set of simulation-related classes, simulator application, remote simulation server and a model builder application. Sources can be found on GitHub: AgentFarms

• StepTalk – SmallTalk interpereter for ObjectiveC – later become generic GNUstep (open-source OpenSte, later Cocoa implementation) scripting framework. Stared as SmallTalk language compiler and bytecode interpreter that used ObjectiveC runtime for objects and message passing. Interesting feature was possiblity to create custom SmallTalk script-based objects in the ObjectiveC environment. Sources can be found on GitHub: AgentFarms